At R.B. Landscape, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including Landscape and Horticulture, Rooftop Garden Setup, Indoor and Outdoor Plantation, and Nursery Development.

1. Information We Collect

We may collect the following types of information:

Personal Information

Contact Information: Name, email address, phone number, and mailing address provided when you contact us, request a quote, or schedule a consultation.
Service-Related Information: Details about your project or service preferences (e.g., garden size, plant types, or location) shared through forms, emails, or phone calls.

Non-Personal Information

Website Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies or analytics tools.
Aggregated Data: General, non-identifiable data used to improve our services, such as the number of visitors or popular services.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you fill out contact forms, request services, subscribe to newsletters, or communicate with us via email, phone, or in-person consultations.
Automatically: Through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit our website.

3. How We Use Your Information

We use your information to:

Provide and manage our services, such as scheduling consultations, delivering landscape designs, or maintaining rooftop gardens.
Process payments and issue invoices for services like nursery development or plantation projects.
Communicate with you, including responding to inquiries, sending service updates, or sharing promotional offers (with your consent).
Improve our website and services by analyzing usage trends and customer preferences.
Comply with legal obligations or protect our legal rights.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

With Service Providers: With trusted third parties, such as payment processors or delivery services, to fulfill your orders or provide services. These providers are contractually obligated to protect your information.
For Legal Reasons: If required by law, such as to comply with a court order or government request.
With Your Consent: If you explicitly agree to share your information, such as for a joint project with a partner nursery.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

Remember your preferences (e.g., language or region).
Analyze website performance and visitor behavior.
Deliver relevant content or advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

6. Data Security

We implement reasonable security measures to protect your information, such as encryption for online payments and secure storage for customer data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correct: Update or correct inaccurate information.
Delete: Request deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing emails or opt-out of non-essential cookies.

To exercise these rights, contact us at [Your Contact Email or Phone Number].

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing information.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

R.B. Landscape
Tower- A, Bulland Height, Crossing Republic, Ghaziabad, U.P.
contact@rblandscape.in
+91-8447024445

By using our website or services, you agree to the terms of this Privacy Policy. Thank you for choosing R.B. Landscape for your landscape and horticulture needs.